Privacy Policy

FlashStep ("FlashStep," "we," "us") is a veteran-owned web design and software development agency based in Orlando, Florida, USA. We build websites, custom software, and SEO solutions for business clients, and we operate this website at www.flash-step.com.

Contact form submissions. When you use our contact form, we collect the information you provide: your name, email address, company, the service you are interested in, and your message. Submissions are stored securely in our database and delivered to our team by email so we can respond to you. The form also uses basic anti-spam signals (a hidden field and the time taken to submit) that are processed only to filter out automated submissions.

Analytics. We use Vercel Analytics to understand how the site is used — for example, which pages are visited, the country a visit comes from, and the type of device used. This data is aggregated and privacy-friendly; it does not use cross-site tracking cookies and is not used to build individual profiles.

Cookies. The public site does not use advertising or tracking cookies. We use essential cookies only to keep authorized clients and team members signed in to our client dashboard. If you never log in, no login cookies are set for you.

• To respond to your inquiries and provide the services you request.
• To operate, secure, and improve this website and our services.
• To understand overall site usage through aggregated analytics.
• To communicate with you about an ongoing project or engagement.

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing or advertising purposes.

We rely on a small number of infrastructure providers to run this site. They process information only on our instructions and only as needed to provide their services:

• Vercel — website hosting and analytics.
• Amazon Web Services — email delivery and file storage.
• Resend — transactional email delivery.
• Cloudinary — image hosting and optimization.

We keep contact form submissions for as long as needed to respond to your inquiry and maintain a record of our communications. You may request deletion of your information at any time using the contact details below, and we will honor the request unless we are required to keep the information for legal or accounting reasons.

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email info@flash-step.com and we will respond promptly. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights.

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.

FlashStep · Orlando, FL, USA · info@flash-step.com